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About Us

Experiencing social ticketing first hand

Twicketer helps you organize events, sell tickets, connect with customers, and track your results. We have an easy-to-use mobile ticketing platform where customers can leverage their social media to spread the word and share their events.

Whether you’re an event manager, promoter, festival/fair manager, venue, fraternity/sorority or a nonprofit event organizer, we make your job easier.

Easy mobile ticketing

Save more, give more

#1 Social Ticketing Platform

Why we do it?

Twicketer is a majority Veteran-owned technology company who successfully completed Vetransfer – the world’s #1 mentor-driven seed accelerator for U.S. Military Veterans. Our goal/mission is to “be useful” to our customers and their end users.

Born out of the intersection of Technology & Entertainment, we are passionately devoted to creating a better entertainment experience – before, during & after events – by leveraging social commerce.

Faster, Easier Mobile Ticketing

Purchase online. Check in with your mobile ticket. Eazy Peezy. Event Managers – TixSocial makes it easy for you to organize your event!

Start selling tickets in minutes.

Get your event website up and running quickly. We will setup a professionally designed event site for you, so that you can start engaging your customers now.

Ticket redemption couldn't be easier.

Bar codes, QR codes, PINs, we’ve got it all. Scan using iOS or Android devices. Move scanners instantly. Lost ticket? Quick customer lookup saves the day.

Keep your customers for life.

Engage your customers before, during, and after your events. Coupons? Upsells? Incentives? Time-sensitive deals? On-property offers? Yes, yes, yes, yes, and yes.

Track tickets/event data in real time.

Track and analyze ticket sales and customer behavior. Advertising performance, pre-sales, and more. Prove your value to advertisers. Make every event better than the last.

Give customers the tickets they want.

Multiple price levels? Check. Discounts? Check. Replenishable? Check. Build the right tickets for your event, quickly and painlessly.

Promoter and advertiser friendly.

Third-party promotions, split revenue, multiple advertisers… Everybody wins. We’re making the world a better place through secure, easy, mobile ticketing.

Attendees

Attending an event? It's easy to get started!

start Selling tickets in minutes

Get your event website up and running quickly. We will setup your event page, so that you can start engaging your customers now.

Purchase a ticket

If your event organizer shared a link to their event, just click on it to get started with your purchase. From VIP options to table service to all day passes, we offer many choices when it comes to buying your ticket. You can access via desktop or mobile web. So you can do it all – Find, Purchase, Redeem – all from your mobile phone! Or if you prefer, go online and print out your tickets as backup.

Search for your event

If your event organizer shared a link to their event, just click on it to get started with your purchase. We are adding more events every day so come back and see what’s new!

Share with friends & social networks

Everything is more fun with a group! Send events you’re attending and invite your friends via Facebook and Twitter. Build excitement by posting on your social networks! If for some reason you aren’t able to attend, TixSocial makes it easy to send your ticket to a friend!

FAQ

Tixsocial.com Website

Q. How do I purchase a ticket?
A. Once you’ve found your event, select the number of tickets from each different ticket class you’d like to purchase, view your subtotal and click the PURCHASE TICKETS button below the ticket options. You’ll be asked to enter your credit card information and zip code and click SAVE CREDIT CARD. You can check the box below giving permission to “Save this credit card for future purchases” which is explained in the question below. Simply click “Click to Pay” and view your order!
Q. Where is my credit card information stored?
A. Your Credit Card (CC) is not stored within Twicketer’s platform. If you choose to store your CC for one click future purchases, your information is stored within Stripe’s database. We use their service for all CC processing, so know that your information is safe and secure. They process for other companies like Apple, Kickstarter and Lyft to boot, proving secure transactions are of utmost importance.
Q. Where can I view my tickets?
A. Immediately after your purchase, you can view your tickets by clicking on them from the purchase confirmation page. Otherwise once logged in, click MY TICKETS in the top right corner. Your tickets for each event will show up in alphabetical order with the option to print a backup paper copy. Twicketer’s Apple and Android app allows for a truly mobile ticketing experience, so save some trees and use your phone! See our app FAQ below for more information about your mobile ticket, and get ready for a great time!
Q. I never received my tickets by e-mail for printing
A. Check your spam filter first! You should automatically receive the backup copy of your ticket to the email you signed up with. You can print this and be checked into the event this way, or simply show your ticket within the Twicketer app. To email yourself another copy, login to your account and go to the My Tickets page. Click on the ticket you wish to reprint or view, and find the “Email ticket to myself”. You’ll receive another copy quickly through email. If your ticket isn’t showing up in the “Your Tickets” section within the app, please contact us at info@twicketer.com.
Q. What will I see on my credit card statement?
A. You’ll see one charge from Stripe. Initially this will show as pending for up to 48 hours. When cleared, it will show a transaction number, the ticket type you purchased and the quantity of tickets. This should match the total amount when checking out from Twicketer.
Q. How do I change my password?
A. Login and go to the ‘My Account’ page. Scroll down to the New Password area and enter it twice to confirm. Click Update Account, and you’re good to go for the next time you login.
Q. I forgot my username/password
A. If you forget your username and password – no sweat. On the sign in page, click the ‘Forgot your Password?’ link below the ‘Sign Up Now!’ button and enter your email address. We’ll send you a temporary password to login and personalize which you can change from the ‘My Account’ page.
Q. How do I contact the event organizer?
A. From any event page, there should be a ‘Contact’ section near the footer area. This should include a name, phone and email contact for the event, either at the venue or through a specific promoter. You can always e-mail info@twicketer.com if you need other assistance.
Q. How do I delete my account?
A. YOU DON’T. Just kidding. Contact us at info@twicketer.com to remove your account from future mailings and ticketed events. We’re sad to see you go, and we’d love to have you back!

Meet the Team

Meet the Tixsocial team
Ted Lasser,Ph.D.
CHAIRMAN | PRESIDENT
Corey Jones,J.D.
CEO
Tom Jannsen,CPA
CFO
Valeno Valentino
CTO | Chief Software Architect

Affordable Mobile Ticketing

No event set-up costs! In addition, your customers will keep more of their money with our low cost service fee.

Tixsocial Fee

We charge a small Mobile Ticket Convenience Fee.

Credit Card Processing

2.9% + .30¢ per transaction

No Long-Term Contracts

You’ll love our service and we’ll earn your repeat business.

Quick Payouts

Get paid 5-7 days after ticket purchases versus at the end of your event.

FAQ

Q. TixSocial Fee
A. We charge a small Mobile Ticket Convenience (Service) Fee to cover our platform & delivery costs. / Our low fee is added to the ticket price set by the Event Manager. While this is our standard model, EM’s can opt to include our fee in their ticket price – so Consumers only see 1 price! / Because we don’t believe in price gouging, we tie (calculate) our ticket fee in line with the ticket price – so you never pay too much for lower priced tickets.
Q. What is your fee structure?
A. As stated above, because we don’t believe in price gouging, we tie our ticket fee in line with the ticket price – so you never pay too much for lower priced tickets. / Factors such as size of your event, number of tickets being sold, ticket prices, and sponsorship or advertising are all taken into consideration. / Please contact us directly to discuss your event and we’d be happy to share more detail on our fee.
Q. What is your refund policy?
A. Event Manager(s) accepts sole responsibility for refunds to their customers at their own discretion and is responsible for communicating refund policies to customers. EM accepts sole responsibility for credit card chargebacks and is responsible for communicating chargeback policies to customers. EM acknowledges that TWX is not liable for refunds to EM customers and TWX is not liable for credit card chargebacks from EM customers.
Q. Who pays the fees?
A. There is never a set up fee for Event Managers & Organizers. / Ticket purchasers pay our low Mobile Ticket Convenience (Service) Fee based on the ticket price. / At the EM’s discretion, he/she can choose to bundle our fee into their ticket price. / EM’s are required to cover the 3rd party Credit Card Processing Fee out of their ticket proceeds – as consistent with industry standard practices. / OPTIONAL – On an individual basis, the EM can opt to have this line item charge added to the ticket purchase transaction.

Feel free to drop us a line

We are happy to listen
Feel free to drop us a line!
Find us
Address
1090 Falls Rd, Grafton WI. 53024
Work: 8:30 AM – 15:30 PM
Contact Information
Phone: 414-803-8911
info@tix-social.com
Tixsocial a product of TWICKETER INC.